Get Continued Support (Paid)

If you purchased your template more than 30 days ago and need support beyond what’s covered in the FAQs or your Squarespace Video Tutorial Library, feel free to submit a support ticket below for any template-specific or technical queries. We’ll do our best to assist!

Please note, any technical or template support outside of your complimentary 30-day window will incur a fee of £60/hour.

Please open a ticket with your template or technical questions using the form here and we’ll respond within 3 working days.

Full Name

Your Order Number

Which template are you using?

WHAT IS YOUR SITE URL?

If you haven't published your site yet, please include your Squarespace URL (bloom-and-co-templates.squarespace.com, for example. You can find this in Settings > Domains + Email > Domains > Built-in Domain)

Please provide us with your site password

If your site it isn't live yet, please make your website password protected and share the password with us. You can do this by going to Settings » Site Availability » Password Protect. If your site is already live, simply add "N/A" to this box.

How can we help?

Please give as much detail as possible so we can help you faster.

Want to send us a video? Leave your screen recording link here.

I understand that this further support will incur an hourly fee of £60/hr after the initial email consultation.

Yes